Home--FAQ
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1.What is your minimum order quantity ( MOQ ) ?
Based on our production equipment and efficiency requirements, the MOQ for each model is 12,000pcs.
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2.What do I do if I want to order in bulk?
Please contact us at help@topfeelgroup.com, and one our representatives will get in touch with you shortly to help you process your order.
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3.What is the average lead time?
Lead time for samples is about 7 days. And lead time is about 45 days for mass production.
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4.Do you only carry the products on your website?
We show the most popular makeup packaging on our website, but we also can help you find the perfect packaging for your brand. Just email us at help@topfeelgroup.com for catalog.
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5.What if my items are defective?
We stand behind our products 100%. If items are received defective, we will work diligently to replace your order.
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6.What does PCR mean?
PCR is an acronym for Post-Consumer Recycle, which has become more and more sought after and is commonly misunderstood and associated with other forms of recycle.
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7.Where do you manufacture?
Our factories are mainly in China.
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8.Do you offer design & branding services?
Yes, our design & branding team will work directly with you to create cosmetics packaging that exceed your expectations.
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9.Does you guarantee the quality of the cosmetic packagings?
Our Quality Assurance department reviews all products shipped from our facility. International customers may also ask a third party to check the quality before shipment.
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10.Can we visit your factory?
You’re always welcome to visit our factory! Please contact us at help@topfeelgroup.com for the visit.
